Shipping Information

All orders are delivered duty paid (DDP) and cover all import duties. Customers will not incur any additional charges at customs when the products enter the USA if under $800.00 per order per day. NOTE: Local state and or government sales taxes will be applied during checkout at a rate relevant to each local and or government tax requirement.

We do not ship PO boxes and unconfirmed addresses. In the event we are unable to process your delivery address you will be notified so you can adjust your shipping address.

It is our priority to deliver your order accurately and as quickly as possible. We dispatch all in stock orders Monday through Friday.

What happens if my delivery takes longer than the estimated arrival time? 

We cannot take responsibility for late arrivals. Shipping delays are out of our control. Refunds or cancellations will not be allowed if the shipment arrival times exceed the estimated times mentioned at the time of purchase.

Can I check my order status and track my shipment?

Your tracking information will be emailed to you as soon as your order has been dispatched and you will be able to track your order online. For countries that do not allow tracking, parcels are sent via registered post. A signature may be required on delivery depending on the carrier and the recipient. If no one is available at the delivery address to sign for the goods a card and or some sort of notification will be left with details for re-delivery and/or collection. Organizing a pickup or redelivery is the responsibility of the customer. If customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Our company does not accept responsibility for parcels that are misplaced after they have been signed for and/or delivered.