Warranty
At West Countyline, we are honored by the trust placed in us by our valued customers who recognize the exceptional quality, value, and functionality of our products. Our success is being built upon our exceptional value for premium quality products with enduring durability, timeless designs, and practicality. As a factory and manufacturer, we procure our high-grade materials directly from suppliers, create our own designs inspired by iconic designers with a twist, which are subject to quadruple quality control process to maintain the utmost standard of excellence. By shipping our products directly to our customers without intermediaries, we guarantee unbeatable value.
Our 5 Year Warranty
Our 5-year warranty applies to the initial purchaser only. We are dedicated to providing products of outstanding quality and durability. If the products are found to be of inferior quality, we will be glad to credit you for the purchase price of the garment. Please note that our warranty does not cover cosmetic stains, normal wear and tear, or damage resulting from failure to follow the washing and care instructions, as these factors can affect the overall performance and lifespan of the items. NO SHIPPING NECESSARY No need to ship back most products when you provide supporting documentation. However, select items may need to be returned for additional review and inspection.